Reference

Privacy Policy for Your salem4d Account

Your salem4d account collects only the details needed to create access, secure wallet activity and record DANA, OVO, GoPay or QRIS transactions; where local law permits, you can…

DANA data handlingOVO and GoPay checksQRIS receipt recordsAccount privacy requests
salem4d Privacy Policy for Your salem4d Account
CONTACT ROUTES

Three Ways to Reach Privacy Support

Privacy questions need a clear path, not a generic mailbox. If you contact us from Denpasar or another Indonesia city, include your username, registered mobile number and the last payment rail you…

Live chat Use live chat from 10:00 to 02:00 WIB when you need a fast privacy check. We may ask for your username, masked mobile number and last DANA, OVO, GoPay or QRIS activity.
Privacy email Email [email protected] for access, correction or deletion requests. Send from the email linked to your account where possible, and avoid attaching payment screenshots unless our team asks for a specific receipt.
Account center Inside your account, open Account > Security > Devices to see recent sessions. From there, you can remove a device you do not recognise and ask us to check related privacy logs.
CONTROL CHECKS

Six Controls Behind Your Privacy Choices

Your privacy settings connect to real operating steps: account creation, wallet matching, device security, cookie consent and support case handling.

Account data

The account form asks for a username, password, contact detail and wallet reference when needed. We use those fields to create your account, confirm support ownership and prevent another person from taking control.

Payment records

DANA, OVO, GoPay and QRIS references are stored with timestamps and account IDs. These records help us match deposits, verify withdrawals and answer your request when a wallet transaction is disputed.

Device activity

We log browser type, IP range, device ID signals and login time. If you move from mobile data to home Wi-Fi, the change may trigger an account check before sensitive data is shown.

Cookie choices

Cookies keep you signed in, remember language settings and measure page errors. You can clear them in your browser settings, but some account and wallet pages may ask you to log in again.

Game activity

Privacy records may include game category and title activity such as Live Roulette, Cleocatra, Volleyball Betting or Rocket Crash. We use this to resolve account questions, not to sell personal profiles.

Retention requests

When you ask us to delete data, we separate editable profile details from records we must keep for transaction checks. We explain the result through email or live chat after identity verification.

Privacy Policy Questions You May Search

These answers focus on how our Privacy Policy works after you create or access an account. We cover the data we collect, why wallet records are kept, how cookies behave, and how you can contact us about corrections. If your question involves eligibility, account access where local law permits may require extra checks before we share or change personal data.

We collect the details you enter on the account form, such as username, password, contact detail and wallet reference when needed. We also record login device data to protect access and handle support requests.

We keep payment references so we can match deposits, verify withdrawals and resolve wallet disputes. A record may include the rail used, timestamp, receipt reference and account ID, not your full wallet balance.

Yes. Contact live chat or [email protected] with your username and registered contact detail. We verify ownership first, then update editable account fields or explain why a transaction record must remain unchanged.

Cookies remember your login session, language choice and page error signals. If you clear cookies in your mobile browser, you may need to log in again before viewing wallet or account security pages.

Only staff assigned to account support, wallet verification or security checks can access the request. We limit the data shown to the task, such as confirming a QRIS receipt or checking a device login.

We keep records while your account is active and for periods needed for security, wallet disputes and legal duties. Some profile details can be changed sooner, while payment logs may need longer retention.

Go to Account > Security > Devices, remove the session you do not recognise, then change your password. If wallet activity looks unfamiliar, contact live chat so we can check related privacy logs.