Reference

Legal Terms for Your salem4d Account

salem4d puts account terms, privacy wording, cookie use, and payment-record rules in one place, so you can open your account knowing what we record before you try Live…

Indonesia legal termsDANA record scopeCookie and privacy rules09:00–23:00 WIB help
salem4d Legal Terms for Your salem4d Account
CONTACT ROUTES

Three Contact Routes for Legal Requests

Legal questions need a clear path, not a generic inbox. We handle account, privacy, cookie, and record requests through chat, WhatsApp, and email from 09:00 to 23:00 WIB.

Live chat Use the chat icon inside your account for legal, privacy, cookie, or account-closure questions. Our team is available 09:00–23:00 WIB and may ask for your username plus the last QRIS reference digits.
WhatsApp support Message our WhatsApp line from the phone linked to your account when you need a record correction or status check. We confirm your username, registered email, and recent DANA, OVO, or GoPay reference.
Email requests Send formal legal requests by email when you need a written reply about data, cookies, access, or account closure. Include your username, registered phone, request reason, and preferred reply address.
DATA HANDLING

Six Ways We Handle Legal Records

Your legal file is built from account actions, not guesswork. We connect records to the steps you take: account creation, phone confirmation, wallet use, cookie consent, game entry, and support contact.

Identity checks

We match legal requests to your username, phone, email, and recent login pattern before acting. This protects your account from changes requested by someone who only knows a public profile name.

Payment records

DANA, OVO, GoPay, QRIS, and bank transfer references are stored as transaction records for wallet checks, dispute handling, and legal audits. We do not ask for wallet PINs or personal app passwords.

Cookie controls

Cookies help keep your session, language, and security checks consistent across mobile and laptop browsers. You can clear cookies in your browser, but a fresh login check may follow afterward.

Account security

Password resets, phone changes, and email changes require account verification before we update legal records. Start from Account > Security, then contact support if the linked phone is no longer active.

Record retention

We keep account, payment, session, and support records only for operational, dispute, and legal reasons. Retention length can vary by record type and by the legal request connected to your account.

Change requests

If your name, phone, or email is wrong, ask for a correction through chat, WhatsApp, or email. We may request a fresh login and a recent payment reference before making the change.

Legal Questions Before You Join

Before you open an account, read these legal answers against your own location and device setup. We keep the answers practical: what we record, how requests are verified, where payment references fit, and how you reach us. If your question involves eligibility, access, or account status, use the exact account details you registered so we can connect the request to the right record.

Access and eligibility depends on local law. We provide account terms, privacy wording, payment-record rules, and support routes so you can assess your own position before creating an account or entering the lobby.

We keep your username, registered phone, email, login records, wallet references, cookie choices, game-entry logs, and support messages where needed for account operation, dispute handling, security checks, and legal requests.

Yes. Contact us through chat, WhatsApp, or email and provide your username, registered phone, and registered email. We verify the request before sharing any account record tied to you.

Those records help us match wallet activity to your account, check disputed transfers, and confirm legal requests. We store reference data, time stamps, and status records, not your wallet PIN or app password.

Go to Account > Security first. If you cannot access the old phone or email, contact support from 09:00–23:00 WIB with your username and a recent payment reference for verification.

Cookies connect your session, device, and security checks to the account you use. Clearing cookies may remove local browser settings, but it does not erase payment records, support messages, or legal requests.

You can ask us to close your account through chat, WhatsApp, or email. Some records may remain for dispute handling, security, payment checks, or legal needs where local law permits.